Label printer service
Elimination of downtime and time losses due to a damaged label printer
Label printer service
Trust our experienced technicians and use our specialized label printer service. Our team is excellent at dealing with various types of faults, ensuring precise and effective repairs, which will allow you to avoid the costly replacement of the device with a new one.
As an authorized service, we have access to original parts and replacements of the highest quality, which guarantees the reliability of repaired devices. Thanks to our many years of experience, you can be sure that we offer services of the highest quality.
We repair label printers of various brands, such as BROTHER®, EPSON®, GODEX®, HONEYWELL®, INTERMEC®, TSC®, SATO®, PRINTRONIX®, UROVO®, ZEBRA®.
If your equipment has been damaged, you have come to the right place. Don’t let a failure affect the smooth operation of your company.
We service printers brands such as:
Reporting a repair at Weilandt is easier than you think
See what the whole process looks like
You can use several convenient ways to report a repair:
- Register the repair via the Customer Panel. You do not need to have an account in the system. All you need to do is provide basic company information, contact details and device information.
- Send a repair request to e-mail: Serwis@weilandt-elektronik.pl. In the message, provide the company name, your name and surname, the model and serial number of the device, as well as a description of the fault.
- Prepare a sheet of paper with a description of the faults and contact details, such as the company name, your name, email address and telephone number. Put it in the package with the device and send it to us.
Order service support
in the subscription package
You are interested in long-term service cooperation and constant support and many additional benefits? Take advantage of our subscription service and optimize your business expenses.
Take advantage of the service contract and forget about hardware problems.
Comprehensive, fast, professional.
Do you run a company or work in the IT department? Are you responsible for maintaining processes and the condition of equipment in the company? Thanks to us, you will be able to focus on more important topics than problems with non-functioning equipment.
Weilandt support this an invaluable package of benefits
Frequently Asked Questions
Check the answers to the most frequently asked questions or write to us at:
Yes, for details and costs, please contact us.
Devices repaired at our service center are covered by a 3-month warranty. The warranty period is counted from the date the device is returned to the customer.
Yes, in addition to new and refurbished devices, we also sell accessories for them. If you need a quote please contact us.
Diagnosis is free once the repair is approved. If you cancel the repair, we charge a cost of 30 EUR. This is a fee for the technician’s time spent working on the device.
The standard repair time for the device is 2/3 business days from the date of acceptance of the repair. If it is necessary to order the necessary parts for the repair, this time is extended. This information is always included in the repair quote (top right corner).
In the case of contract repairs, the repair time may be only 24 hours, please contact us for more details.
If the diagnosis and then the repair itself require actions that violate the warranty conditions of the device manufacturer, the warranty may be lost. Before interfering with the device, we inform about this fact, the final decision always rests with the customer whether he wants to repair the equipment faster with us at the expense of the warranty.
We thoroughly clean the interior of the device from dust and perform maintenance on the cooling system, clean sensitive connectors and contacts, and replace the thermal paste (if necessary).
Yes, as an electronic service, every new challenge is interesting for us. Repairs of such elements are always performed under ESD conditions. We have microscopes, heaters, BGA and other specialized tools at our disposal. Our goal is always to repair damaged items delivered to us.
Part prices do not depend on us, and we only use proven parts from proven suppliers and manufacturers who guarantee good quality.